Integrated Media Services

The ABC SBC integrates a flexible and powerful media processing platform. Through open interfaces and a flexible configuration language it is possible to integrate applications such as announcements, recording, conferencing and IVR into the session border controller’s call processing logic.

The integration of application execution logic with the ABC SBC helps enterprises to offload standard and repetitive scenarios from the application servers and PBX to the network borders. This reduces the loads on the application servers, optimizes the call flows and reduces the response time. For example instead of routing a call to an application server in order to generate an announcement indicating that a dialed number is unknown, the ABC SBC would generate such an announcement directly once recognizing that the called number is not served by the operator.

Besides announcements, the ABC SBC also supports applications such as recording or interactive voice response. The flexibility of the ABC session border control platform enables FRAFOS to customize the logic of the applications integrated with the ABC SBC to meet the exact needs of our customers.

As part of the application offloading the ABC SBC provides the following features:

  • Announcements
  • Interactive voice response (IVR)
  • Recording
  • Music on hold
  • Conferencing